Uber Celebrates 4 Years In India, Reiterates Its Commitment To Driver Partners
Uber, the world’s largest ridesharing company, celebrated its 4th year in India at an event today in Delhi. To celebrate the event, Uber announced the roll out of a series of product innovations, programs, and partnerships aimed at making driving for Uber an attractive choice for driver partners across India. Among them was the country’s first ridesharing insurance program. In partnership with ICICI Lombard General Insurance, the policy provides driver partners with free coverage for accidental death and disablement, hospitalization, and outpatient medical treatment in case of an accident while online on the Uber App and are available for trip requests, en route or on a trip with Uber. Let’s have a detailed look at all the big announcements made today.
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What’s New for Driver partners:
Driving all day all around is a tiresome work, not to forget, risky too on the Indian roads. Uber is constantly trying to ease out some of that pain for its driving partners through its innovative plans for them, also keeping in mind the rider’s comfort. One of the biggest announcement from today’s event was –
- First of its kind Insurance program:
This first-of-its-kind insurance program will provide driver partners (aged 18 to 65) of four-wheeled vehicles intended to carry passengers with coverage for accidental death and disablement, hospitalization and outpatient medical treatment in case of an accident while using the Uber App and are available for trip requests, en route or on a trip with Uber. These insurance covers will be given free of cost.
Cover under this program is will go live as of September 1, 2017. The coverage offered includes Rs. 5 lakh in the event of death, up to Rs. 5 lakh for permanent disability, up to Rs. 2 lakh in the event of hospitalization, with a sub-limit of up to Rs. 50,000 for outpatient treatment.
Commenting on the occasion, Bhargav Dasgupta, MD & CEO ICICI Lombard General Insurance said, “At ICICI Lombard General Insurance, we are excited to partner with Uber India and introduce this unique insurance proposition for their driver partners. ICICI Lombard has always been at the forefront in terms of introducing non-life insurance solutions. Those that address the emerging trends and changing market dynamics. This insurance program is a step forward in that direction.”
Some of the other new features for Uber Drive partners include,
Driver Destinations: Twice a day, drivers can input their destination and Uber will only send trip requests that are on their way helping reduce driver cancellations and unavailability. For e.g. if the driver keys in Connaught Place and he is in Gurgaon, then he will get ride requests that match the route from Gurgaon to CP, and will not be sent in the opposite direction.
Back-to-Back Trips: Drivers receive their next trip request on the way. That’s while they are a couple of minutes away from completing their current trip. This helps reduce idle time for drivers and ensures riders get a car at the earliest.
Telematics for Road Safety: A unique technological innovation. It’ll monitors and assesses driving patterns and helps provide feedback to driver partners. Through this technology, Uber is able to share daily reports with partners on driving patterns. Also the speed of the vehicle, reminding them to take breaks and keep the phone mounted while driving.
And some others.
Excerpt from the event,
“These announcements are a reflection of our efforts to meaningfully impact and improve the driving experience. Today, we want to celebrate the more than 450,000 drivers across India, and the lengths they go to to make all of our cities move better,” said Pradeep Parameswaran, Head of Central Operations, India, Uber. “We are aware of the special responsibility we have to do our best for the drivers who use the app to earn a livelihood.
These innovations and partnerships are a reflection of our commitment to listen, act and enable our drivers to experience the ‘Apnapan’ while driving for Uber. Today, we’re thrilled to announce something that driver partners have asked for the most: insurance. We are partnering with ICICI Lombard, the largest private sector non-life insurer in India. We’ll offer our driver partners accident insurance. This partnership will provide a safety net for our driver partners who keep our cities moving. This is just the beginning, we’ll continue to engage with our driver partners and work towards making driving for Uber. It will make us not just the most attractive opportunity but also the most preferred choice.”
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